Deputy Manager for Home Town Retail
Pantaloon Retail (India) Limited, Mumbai, Pune 4–5 Yrs
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The candidate should be responsible for the budgets and targets of the tiles, sanitary ware, bath fittings, carpentry, electricals, paints and bath mock ups and understanding & achievements of the targets as per the annual business plan by the team
To ensure training on product, process and behavioural training in coordination with L&D
To ensure implementation of SOPs on the floor
To be involved in the recruitments at the store level
To track customer deliveries as per the committed schedules in consultation with logistics, category or DM – Support
To ensure availability of accurate customer database at the store
To coordinate with the DM - Support & category for availability of products on the floor
To ensure that the stocks are ordered from the local or central warehouse by the DM – Support
To give feedback on the progress on movement of various products to DM – Support & the category
To work out stock rotation of merchandise on display at regular intervals
To ensure proper visual merchandising at the store in coordination with the DM – Support
To ensure accurate pricing on the shelf takers at all times
To ensure implementation of various schemes, promotions etc at the Home Improvement Sections
To mentor staff members to achieve targets and groom them into the next level
To identify and retain talent at the store level
To counsel and performance manage the staff members
To ensure accurate tracking of bookings done on a daily basis
To train the sales team on new products on a regular basis
Graduate with Management Degree and relevant experience in buying or selling of general merchandise
People management, Excellent understanding of business, Analytical Skills, Communication Skills, Interpersonal Skills, Negotiation Skills, Balance of task and people orientation, Stress management, Mentoring skills, Objection Handling Skills